Terms and Conditions
Welcome to Royalbarzz® (www.royalbarzz.com) and (www.shop.royalbarzz.com), operated by Royalbarzz. The following terms and conditions and notices (the “Terms of Use”) apply to access to and use of this Website and the products and services offered there. By using the Website you agree and accept all Terms of Use without reservation. It is therefore important that you read these terms and conditions carefully and visit this page regularly for any changes.
1. General
1.1 We reserve the right to refuse services, terminate accounts and / or cancel orders at our discretion, even in cases where we believe that customer behavior violates the law or damages our organization.
1.2 As a condition of using this Website, you agree that you will not use this Website for any unlawful activity or activity that is not in accordance with the Terms of Use. You will not: commit or encourage criminal offenses; upload or download any material (including but not limited to computer viruses, corrupted files, or similar software) that damages our computer's operating systems or those of others; violate our rights or those of another person, including but not limited to intellectual property, privacy, or right of publication; hack into any aspect of our services; corrupt data; nuisance other users.
1.3 We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer, computer programs, data or other proprietary material, through your use of this Website or through it downloading the material on this Website, or from any website linked to.
1.4 This Website also contains links to other websites that are not operated by Royalbarzz (the “Linked Websites”). does not control the Linked Websites and is not responsible for those websites or for any loss or damage arising from the use of these websites. Your use of the Linked Websites is governed by the terms and conditions and terms of use of each of those websites.
2. Order processing
2.1 All orders placed on this website are accepted according to these Terms of Use. All orders are subject to availability and price confirmation.
2.2 To enter into an agreement with] Royalbarzz, a minimum age of 16 years applies and one must have a valid means of payment that is accepted by us. Royalbarzz reserves the right to refuse any request made by you. If your order is accepted, we will notify you by email and confirm the identity of the party with whom you are entering into the agreement.
2.3 The “confirmation phase” determines the final details of your order. Following this, we will send you an acknowledgment of receipt by e-mail, including all the details of the products you have ordered. Note: this e-mail does not count as order confirmation or order acceptance.
2.4 The acceptance of your order and the completion of the contract between you and us will take place at the time of sending the ordered products, unless we have notified you of the refusal of your order or you have canceled the order (see for this our Return Policy). The confirmation will be sent to you by e-mail. Only those goods listed in the confirmation email sent at the time of shipment are included in the agreement.
3. Delivery
3.1 This Website delivers to customers with an address in the Netherlands, Belgium, and the rest of the world
3.2 The shipping time may differ due to the availability of the ordered products. Warranties or estimates of shipping times apply only to shipping to the Netherlands and are subject to any postal delivery delays or force majeure for which we are not responsible.
3.3 The rates for shipping are listed in the Shipping Costs and Delivery Times section. The order confirmation letter will include an estimated delivery time. Please keep in mind that although we do our utmost to deliver the goods within the specified time, delays are sometimes unavoidable due to unforeseen circumstances. www.rou will under no circumstances be responsible for any delay or error in the delivery of the products within the estimated time frame.
3.4 After receipt of the order, the customer checks whether the correct goods have been delivered and whether they function properly. If a product is delivered in a damaged package, the customer is obliged to indicate this on a package letter, which is immediately returned to the delivery service. In the event of receipt of a damaged, broken or incorrect product, the customer is obliged to notify Royalbarzz within 7 days by filling in the Return Form.
3.5 The risk of loss and damage of products is transferred to you on the date that the products are delivered to you in good condition (without indication of damage on the package letter).
4. Payment and Prices
4.1 We accept the following payment methods: iDeal, PayPal, bank transfer, Giropay, or credit card, ING home, Apple Pay, Bitcoin and Ethereum.
4.2 All payments must be made in advance. We start processing your order after we have received full payment for the ordered products.
4.3 All prices are shown in EUR and include VAT of the relevant current rate, but excluding shipping costs. The shipping costs can be found in the Shipping costs and Delivery times section.
5. Returns, Cancellations and Replacement Products
5.1 www.royalbarzz.com offers a 14-day money back guarantee; please see the section of the Return Policy. The customer pays for all resulting shipping costs. Our 14-day money-back guarantee does not affect the rights of the end user under applicable national or local laws and regulations. Certain products are not covered by this warranty; this information is clearly indicated in the product description.
5.2 In the unlikely event that you receive wrong or damaged goods, please see our Returns Policy.
5.3 Occasionally our suppliers or manufacturers may change certain specifications of their products (color, design elements, etc.) due to continuous product development or they are unable to provide us with the ordered product. In this situation we will offer you a replacement product of the same or better quality for the same price. If you are not satisfied with the replacement product, you can return it according to our Return Policy.
5.4 When returning products, the customer must strictly adhere to the following conditions: of our policy.
5.4.1 The product to be returned must be registered by emailing us at sales, royalbarzz @ gmail.com or royalbarzzofficial @ gmail, com, stating the order number, contact information and reason for return, and possibly details. of the error (if applicable).
5.4.2 The product must be unused and without any damage caused by the customer; will be returned.
5.4.3 The product must be in the original, undamaged packaging; without any signs of tearing, unauthorized use of adhesive tape or any other form of decals. The product must have all layers of safety and security, and original commercial notes and instructions. (If included)
5.4.4 All associated accessories, parts and tools must be returned with the product.
5.4.5 The product to be returned must be accompanied by the following documents: an invoice (in most cases this also serves as a guarantee certificate) and a guarantee certificate (if provided separately).
5.5 We will refund the full value of the goods returned to us, at the price for which you purchased them (if payment has been made in advance). We will transfer the money to your bank account within 5 days of receipt and inspection of the returned products.
6. Warranty conditions
6.1 Royalbarzz is not the manufacturer, but the rightful brand owner of the products sold on the Website under the brand name Royalbarzz®. We only provide warranty claim assistance for the products sold as a courtesy to Royalbarzz.com customers
6.2 Unless otherwise stated, all products sold on the website are not suitable for commercial use and are intended for eu.
6.2.1 The duration of the warranty differs per product and is stated in the warranty card of that product
6.3 The warranty only covers faults arising from defects in material or construction that arise during normal use. The warranty does not cover faults resulting from accident, fire, flood, misuse, abuse, neglect, misapplication, alterations, incorrect installation, modifications, services performed by anyone other than the manufacturer, or damage attributable to force majeure . The warranty does not cover transport costs from shipment to the manufacturer or transport damage.
6.4 For the convenience of our customers, Royalbarzz offers assistance with warranty claims. As an authorized retailer, Royalbarzz's warranty assistance can make the process significantly faster and cheaper than in case of direct contact with the manufacturer.
6.5 In a case covered by warranty, please contact www.royalbarzz.com customer service. We will contact you within 1-2 business days and provide an appropriate solution.
6.6 Your invoice usually also serves as a guarantee certificate, unless a separate guarantee document is enclosed with the product. You can always request a copy of your invoice via royalbarzzofficial@gmail.com or sales.royalbarzz@gmail.com
6.7 In addition to these provisions, www.royalbarzz.com also adheres to national and European consumer laws.
7. Use of Information and Disclosure
7.1 www.royalbarzz.com respects and protects the privacy and personal information of visitors to our Website and of our customers. We do not sell, rent, trade, or otherwise supply personal or financial information about our customers to third parties unless it is part of our services (shipping, credit card checks) or we have your express permission to do so.
7.2 If you consult the Website directly or via another site, you agree with the approach described in this privacy policy and you guarantee the correctness of the information you provide.
7.3 The Website uses physical, electronic and administrative procedures to maintain the confidentiality of your personal information, including the Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online. Access to your personal information is limited. Only employees who need access to your personal information to perform a particular job are permitted to access your personal information.
7.4 We are authorized to share your information with third parties if we believe this is necessary to comply with the law or to safeguard our rights, property or safety or that of someone else. This also applies to exchanging information with third parties in the event of fraud protection and to reduce payment risks.
7.5 We do not store your credit card information; we will only connect you to financial organizations to which you provide your credit card details for the purpose of fulfilling the payment of your order. .
7.6 This Website uses "cookies" to personalize your online shopping experience. A cookie is a text document that is placed on your hard drive by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Each cookie is uniquely assigned to you and can only be read by a web server within the domain that assigned the cookie to you. By using the Website you agree that we place these cookies on your equipment.
7.8 If you have registered at www.royalbarzz.com we will occasionally provide you with an update on our latest products, the latest news about our events by email. All users have the option to opt-out of receiving our advertising messages. You can submit this request by email. or under Contact
8. Intellectual Property Law
8.1 You will not copy, distribute or otherwise publish any content, information or other material subject to any copyrights, patents, trademarks, service marks, trade secrets or other proprietary rights of others on or from this Website on or through this Website.
8.2 You acknowledge and agree that the material and content of this Website is made available to you for your personal, non-commercial use only and that you may download this material and content only for the use of this website. You also acknowledge that any other use of the material and content on this Website is strictly prohibited and you agree not to copy, reproduce, transmit, publish, display, distribute, commercialize this material and content. outside or create work derived from these materials and content, or assist or enable another person to do so.
9. Typographical Errors
9.1 If a product is listed with an incorrect price or with incorrect information due to a typographical error or an error in the price or product information we received from our suppliers, we have the right to place orders for the product stated at an incorrect price. to refuse or cancel. We have the right to refuse or cancel such orders regardless of whether the order has been confirmed and / or paid for. If you have already paid for your order and the order is canceled, we will immediately refund the amount to you.
10. Miscellaneous Terms
10.1 The contract between us is subject to Dutch law and any disputes will only be resolved within the Dutch legal system. For the conclusion of the agreement, there is a choice between Dutch and English. However, in the event of a dispute, only the English version of these Terms of Use will prevail.
10.2 We have selected our products almost entirely on the basis of personal use. If you intend to use these products for business purposes, we exclude (as far as possible by law) those warranties and conditions related to fitness for a particular purpose. Please read the instructions of the product carefully and make sure you have a well-fitting insurance policy.
10.3 Royalbarzz is under no circumstances responsible for any delay or renunciation of the delivery of products or the provision of any service as specified in these Terms of Use if this is caused in whole or in part, directly or indirectly, by circumstances that are reasonably beyond our control ( hereinafter referred to as “force majeure”). In these Terms of Use, the term force majeure refers to circumstances beyond the seller's control that cannot reasonably be expected to require compliance with the agreement, such as (but not limited to) war, threat of war, strikes, fire, extreme weather events or government measures.
10.4 www.royalbarzz.com may contain links to other websites owned and operated by third parties. You acknowledge that we are not responsible for the management of this or the content found on or through these websites.
10.5 If any part of these Terms of Use is found to be invalid or unenforceable, in whole or in part, by any authoritative authority, this will not affect the validity or enforceability of the other parts of these Terms of Use.
OUR ADDRESS
All questions and comments regarding this Website (all questions and comments unrelated to copyright infringement) should be sent to:
Sales.royalbarzz@gmail.com
Headquarter:
Oude Kerkstraat 45 - 5507LB, Veldhoven. North Brabant. | The Netherlands.